Cookies Policy | Golden Empire Casino

1. What are cookies?

Cookies are small text files placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and support a range of functions. Cookies may be set by the website you are visiting, known as first-party cookies, or by another service operating on the website, known as a third-party cookie.

We may also use technologies that operate in a similar way to cookies. These may include pixels, tags, software development kits, local storage and other online identifiers. For convenience, this policy refers to all of these technologies as cookies unless a distinction is needed.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be associated with information you provide when using an account, contacting us or accessing our services. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

Why cookies are used

To make the website operate correctly and securely.
To remember settings, preferences and information entered during a visit.
To understand how visitors use the website and identify areas for improvement.
To help us maintain account, session and authentication functions.
To support communications, promotions or advertising where permitted and appropriate.
To help detect unusual activity, misuse, fraud and other security risks.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are required for important website functions. They can help with page navigation, security controls, session management, account access and other features that you request. Without these cookies, some parts of the website may not work properly. Because they support essential functions, they may not always be available for deactivation through standard preference tools.

Functional cookies

Functional cookies allow the website to remember choices you make, such as language, region, display options or other preferences. They may help provide a more consistent and convenient experience when you return to the website. If you disable these cookies, some personalised features may not be retained.

Performance and analytics cookies

These cookies provide information about how visitors interact with the website. For example, they may help us understand which pages are visited, how users move through the website, whether pages load correctly and whether technical errors occur. The information is generally used in an aggregated or statistical form to improve performance, content, usability and reliability.

Security and fraud-prevention cookies

Some cookies help us protect the website, our users and our services. They may assist with recognising trusted sessions, identifying automated or suspicious activity, preventing unauthorised access and supporting compliance processes. These cookies may operate alongside other technical and account information used for safety and risk management.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help us understand interactions with promotional content, measure the effectiveness of campaigns or present information that is more relevant to your interests. These cookies may be provided by third parties and may allow activity across different websites or services to be recognised. We will use these technologies in accordance with applicable law and the choices available to you.

The exact cookies used may change as the website, its features and supporting services develop. A cookie preference tool or notice may provide further information about current categories and available controls.

3. Third-party services and information sharing

Some features of the website may be supported by service providers, analytics providers, security partners, payment-related providers, content providers or advertising partners. These providers may place or access cookies and similar technologies on our behalf, or in accordance with their own privacy terms. Their technologies may collect information such as device details, browser type, approximate location, referral information, pages viewed, actions taken and technical identifiers.

We expect service providers to handle information appropriately and to use it only for authorised purposes. However, third-party services operate under their own policies and controls. We recommend reviewing the privacy and cookie information published by any third party whose content or service is used on the website.

Cookie information may be combined with other information for purposes such as website security, customer support, service administration, legal compliance, responsible gambling measures, fraud prevention, analytics and product improvement. We do not treat the use of cookies as permission to ignore applicable privacy obligations. Information is handled in accordance with our Privacy Policy and relevant law.

Information that may be collected

The date and time of a visit or interaction.
The pages, screens or features accessed.
Browser, operating system, device and language information.
IP address or other technical network information.
Referring website, search or campaign information.
General usage, performance and error information.
Cookie preferences and consent choices.
Information relating to security, authentication or suspicious activity.

Cookie information may be processed or stored by service providers in Australia or other countries, subject to applicable legal requirements and the safeguards described in our Privacy Policy. We do not promise that every third-party service will use the same cookie practices or retention periods.

4. Managing cookies and your choices

When available, you can use the website's cookie notice or preference controls to accept, reject or manage certain categories of cookies. Your choices may apply only to the browser or device used to make them. If you use more than one device or browser, you may need to set your preferences separately.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is stored. Instructions differ between browsers and devices, so you should consult the relevant help or support information for your browser.

If you block or delete cookies, some website features may not work as intended. You may be signed out of services, lose saved preferences, experience reduced functionality or need to repeat choices. Disabling cookies does not necessarily remove all information previously collected, and it may not prevent all forms of technical storage or data collection.

Do not track signals

Some browsers and devices offer a do-not-track setting or similar signal. Because there is no single industry standard for interpreting these signals, the website may not respond to every such setting in the same way. You can still use the cookie controls and browser settings described in this policy to manage available choices.

Cookie duration

Cookies may be session cookies or persistent cookies. Session cookies are normally removed when you close your browser. Persistent cookies remain for a period set by the provider or until they are deleted. The period may vary according to the purpose of the cookie, technical requirements, security needs and provider settings.

Updates to this policy

We may update this Cookies Policy when our website, technologies, business processes or legal obligations change. Any updated version will be made available on this page and will apply from the date it is published, unless stated otherwise. We encourage you to review this page from time to time so that you understand how cookies are used.

Questions and privacy requests

If you have a question about cookies, privacy or the handling of your information, please use the contact or support options made available through the Golden Empire Casino website. We may need to verify your identity before responding to a request or changing information connected with an account. Requests will be considered in accordance with applicable law, our Privacy Policy and any relevant security requirements.

By continuing to use the website after reviewing a cookie notice or this policy, you acknowledge the use of cookies and similar technologies as described here, subject to the choices and controls available to you.